Help Desk
The IT department provides computer support for faculty, staff, and students. Support includes configuring email accounts, detection and removal of viruses and other malware, document recovery, providing software updates and other services as needed.
Help Desk offers the College community a central line for questions and problem resolution. The Help Desk is here to answer student, faculty and staff questions on College supported software, College owned hardware, and network problems including PC's, Macs, printers, and network connections. The Help Desk will provide the first line of assistance to you.
Further information and helpful resources can be accessed by clicking on the links in the left hand navigation.
If other Information Technology Services staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS work order "ticket" will be submitted to the proper specialist.
Related Links
Contact
Information Technology
Department
413-265-2390
helpdesk@elms.edu
35 Gaylord Street

