B.A. Degree Completion Program in Health Services Administration

Beginning in January 2012, the Elms College degree completion program in health services administration is designed to address the needs of healthcare professionals who have been placed in management or supervisory roles and to prepare students for entry-level positions in healthcare organizations.

The program will provide knowledge and skills necessary for administrative positions in nursing homes, hospitals, rehabilitation facilities, managed care and other healthcare organizations. The degree completion program in health services administration integrates coursework in business, social science and health services. Curricular strands in communication, cultural competence, and leadership are woven throughout the program.

Program Prerequisites

An associate's degree in a health related field is strongly recommended. A minimum grade point average of 2.5 is required. Students should have successfully completed a course in computer applications or the equivalent as well as the following coursework: Introduction to Psychology; Introduction to Sociology; Human Development; and Race and Ethnicity. Minimum of two years in a health services field strongly recommended. Entry into this program is based on you having earned at least 60 credits from your associate's degree program.

The bachelor's degree program requires 120 credits. You can transfer in a maximum of 78 credits from Holyoke Community College and other regionally accredited colleges. A minimum of 42 credits must be earned through Elms College.

All Elms College core and program requirements must be met.

Recommended Courses at Holyoke Community College

  • BUS 215 Computer Applications
  • PSY 110 Introduction to Psychology
  • SOC 110 Introduction to Sociology
  • PSY 216 Human Development
  • SOC 220 Race and Ethnicity

Course Descriptions

HCC courses are distinguished by an asterisk (*) following the course number.

ART 110(C) Introduction to Art (3)
An introduction to visual art and design, intended for non-art students. Topics may include representation, structure, function, decoration, expression, use of media, art tradition, and cultural context; class activities may include slide lectures, assigned reading, discussion, and special projects.

Or

ART 131(C) Introduction to Art History (3)
A chronological, historical analysis of major works of art from prehistoric times to the present. Emphasis on technical, aesthetic, and historical relevance. Prerequisite: ENG 101, previously or concurrently.

Or

ART 150(C) Topics in World Art (3)
Introduction to the visual art of several cultural areas, such as India, China and Japan; Africa and the Islamic world; and precontact America and Oceania. Specific topics from these areas to be selected each semester. Prerequisite: ENG 101.

Or

ART 151(C) Topics in American Art (3)
This course will explore various aspects of American art and visual culture. Topics may be defined chronologically or thematically. Specific topics to be selected each semester. Prerequisite: ENG 101.

BUS 260 Legal Environment of Business (3)
This course is an examination of the legal environment of business including traditional business law topics such as contracts, agency, and property. In addition, regulatory topics are included such as labor law, securities law, and antitrust. This course provides the student with the skills necessary to understand the relationships among business, government, and the law within the contemporary business environment. Prerequisite: BUS 242.

BUS 342 Managerial Communications (3)
Students develop the skills in effective business communication, beginning with organizing the message to fit the audience, the purpose, and the situation. They learn how to express themselves clearly and articulately, both orally and in writing, to listen actively, and to use effective leadership skills. Prerequisites: BUS 242, 221.

BUS 345 Human Resource Management (3)
Students gain knowledge of key aspects of an effective human resource management system that recognizes employees as the most important asset. Topics covered include employee selection, training and development, compensation and benefits, motivation, discipline, grievance handling, labor unions, and the partnership between line managers and the human resource function. Prerequisite: BUS 242.

ENG 133 Critical Approaches to Literature (3)
An introduction to literary forms and genres and the critical methods used in their study. Analysis of representative texts, discussion of central themes, and exploration of theoretical methodologies. May be taken to satisfy the core literature requirement.

ENG 218(C) Advanced Academic Writing (3)
Designed for transfer students planning to major in the liberal arts, as well as others interested in developing a clear, efficient prose style. This course will emphasize the techniques of academic research, including formulating research questions, using sources, constructing arguments, planning and drafting essays, and revising effectively. Course work will focus on student writing, but may include analysis of non-fiction prose chosen by the instructor. Prerequisite: ENG 102.

ENG 223(C) Writing in the Professions (3)
Focuses on developing the specific, clear and lucid prose required in a professional writing environment. Students will attend to various types of writing that reflect the communication demanded of business, science, and other professional careers. Students will employ computer and multimedia technologies to prepare many of the assignments in the course. The semester will culminate in a major report that studies a particular problem that student groups or individuals have researched within their own disciplines.
Prerequisite: ENG 102 .

HTH 200 Introduction to Health Services (3)
This course is an introduction to the current health service industry. The course explores government and economic influences on health service systems. Topics include health policy, patient rights, reimbursement, risk management, delivery models and leadership styles in the health service field.

HTH 250 Operations in Health Services (3)
This course introduces the internal operating environments of health service organizations. Topics include organizational relationships and communication structures between and among patients, providers, administrators, risk managers and information systems specialists. Access, patient satisfaction, and outcomes are discussed.

HTH 300 Planning and Analysis in Health Services (3)
The course introduces key concepts and analytical tools related to research, strategy, planning and marketing in health service organiza¬tions. Topics include budgets, revenues, costs, pricing, and product development to meet market needs.

HTH 350 Critical Issues in the Administration of Health Services (3)
This course examines critical issues which impact health service organizations, providers and patients. There is an in-depth examination of legal, cultural and ethical issues as they relate to organizational structure, quality of care, quality of life and values in the delivery of health services.

HTH 400 Capstone: Research and Leadership in Health Services (3)
This is a problem-based course in which students research, design, and evaluate projects which will improve the health services field.

HIS 111(C) History of the United States I (3)
A survey of the political, economic, social, and cultural developments of the United States from pre-Colonial times to the end of the Civil War, including early settlement, the Revolution, the implementation of the Constitution, the War of 1812, the Jacksonian era, and the causes and course of the Civil War.

Or

HIS 112(C) History of the United States II (3)
A survey of the political, economic, social, and cultural developments of the United States from the end of the Civil War until the present, including such topics as Reconstruction, industrialization, immigration, the Great Depression, the New Deal, the world wars, and the Cold War.

LEG 311 Health Law (3)
In this course, students examine a broad range of legal issues affecting health care delivery, including the structure of the health care system, reimbursement methods (Medicare, Medicaid, third party insurance, and prepaid health plans such as H.M.O.s), medical malpractice, and the complex issues involved in making decisions about medical treatment (informed consent and physician-assisted suicide). Prerequisites: LEG 204, BUS 413, or permission of instructor.

MGT 230* Principles of Management (3) 
Each of the managerial functions--planning, organizing, directing, and controlling--is discussed from the standpoint of how all four interrelate to become the management process. Managerial skills necessary to accomplish these functions are also described, including human relations, decision-making, and communication.

MKT 240* Principles of Marketing (3)
An introduction to marketing and its role in the success of organizations and today's economy - both U.S. and global. Focus will be on building a sound understanding of the role of the consumer in developing marketing strategies, including the design of the marketing mix - product, price, distribution and promotion. The relationship of marketing to the behavioral sciences will all be emphasized along with the influence of information technologies and e-commerce.

PHI 248 Health Care Ethics (3)
This course examines current controversies and ethical problems that arise in the healthcare setting. Frameworks for making justified moral decisions are explored, and case studies are presented for practice in the application of moral theory.

REL 340 Spirituality and Values in Health Care (3)
This course will explore spirituality and values capable of sustaining health care providers in an increasingly-complex workplace.

SOC 214 Medical Sociology (3)
This course provides an introduction to the sociology of health, illness, and healthcare in the United States. Students will examine how health, disease, and medical care are socially created and defined, and how social contexts influence these definitions. Some of the topics to be covered include health care reform, social sources of wellness, and a sociological analysis of the health care system and its practitioners. Throughout the course, students will be encouraged to consider the diverse ways in which sex, race, ethnicity, social class and more broadly, power, affect health, illness, longevity, and healthcare.

SWK 303 Mental Health and Mental Illness (3)
In this class, you are introduced to the history and study of mental illness. By using the Diagnostic and Statistical Manual IVR, you learn to understand and make descriptive assessments and diagnosis of mental illness, such as mood and psychotic disorders. You also focus on how race, ethnicity, gender, sexual orientation, age, religion, and other social variables can impact mental health. Prerequisite: PSY 101.


Contact

Division of Graduate Studies and Continuing Education
Berchmans Hall, room 220

Elizabeth Teahan Hukowicz, associate academic dean
413-265-2360
hukowicze@elms.edu

Dana Malone, associate director
413-265-2218
maloned@elms.edu

Donna Harvey, assistant director
413-265-2445
harveyd@elms.edu

Joyce Desorcy, HCC Coordinator
413-552-2721 (HCC)
413-265-2470 (Elms)
desorcyj@elms.edu

Wanda S. Banks, STCC coordinator
413-265-2336 (Elms)
413-313-4287 (STCC)
banksw@elms.edu

Sr. Kay Reagan
HCC Academic Advisor
reagank@elms.edu

Jane McCarry, administrative assistant
413-265-2490
mccarryj@elms.edu