Information

Contact

Alumnae Library
Anthony Fonseca
Library Director

413-265-2281
fonsecaa@elms.edu

Library Tech Support

Alumnae Library
Debra Gomes
Librarian/Professor Serials/Systems

413-265-2316
library@elms.edu

 

LibQual Recruitment Statement

LibQUAL Survey, March 30-April 20, 2011

 

Terms and Conditions

How are we doing? We want to hear from YOU!

The Alumnae Library is conducting research using the LibQUAL Survey to assess library service quality and identify best practices. Your responses will help us better understand your information needs and help us establish priorities for improvement.

LibQUAL Survey was developed by Texas A&M and is sponsored by the Association of Research Libraries (ARL). This assessment tool has been used by over 500 libraries throughout the world.

 

Recruitment Statement

This 21 question online survey will take about 5-10 minutes to complete.

Please read this notice carefully before you choose to take the LibQUAL+ Survey. Do not take the survey if you are under 18 years old.

The purpose of the LibQUAL+ Survey is to help Alumnae Library Staff measure service quality. The results will help to better respond to your expectations for library service.

It takes approximately 10 minutes to complete the survey of 21 questions, with an open text box for any comments on services or concerns not addressed by the survey. Your responses will be both anonymous and confidential. Your contact information will only be collected if you are interested in being entered in the drawing for the survey prize. Your participation in this survey is completely voluntary. The questionnaire is straightforward, you are free to decline to participate, and can also choose to leave the survey at any time without finishing it.

By clicking on the survey link, you are indicating that you agree to the conditions of this project, agree that you are 18 years of age or older, and give voluntary consent for participation. After completing the survey, you may choose to provide your email address to be entered into the drawing to win a visa gift card.

By clicking the "Start the LibQUAL Survey" link below and entering this suvey, I acknowledge that I am over the age of 18, have read, understood and accept the terms outlined above.

 

LibQUAL+ Survey Now Closed

If you have any questions about the LibQUAL Survey, please contact Patricia Bombardier, libqual@elms.edu or call (413) 265-2281.


This research protocol has been reviewed and approved by the Elms College Instituional Review Board (IRB). Project #2202201101: If you have any questions about the approval process, please contact Jennifer Rivers, (413) 265-2422, riversj@elms.edu.