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If you are having difficulties
accessing the Library's remote databases please
answer the following questions. |
1) Are you receiving any of the following messages?:
- "Your library card for 'your library's
name' has expired" - You will need to update your library card at
the Circulation Desk in the Library.
- "We are unable
to provide access to the databases at this time. The library system
is down, please try again later" - the server is down.
- "We are
unable to provide access to the databases at this time. Please see
Library staff for help" - contact Circulation Desk to check your
patron record.
- "Your
library's name, barcode or last name was incorrect. Please try again."
- If you are sure you have typed your information correctly, contact
Circulation Desk to double-check your patron record
|
2) Are you looping back to
the logon page after you click onto a database title or receiving the
following message? -If so, you need to double-check to see if your browser
has been set up to accept "cookies" and Java scripting.
This is cookie.htm from
the docs subdirectory.
Licensing agreements for these databases require that access be extended
only to authorized users. Once you have been validated by this system,
a "cookie" is sent to your browser as an ongoing indication
of your authorization to access these databases. It will only need
to be set once during login. As you access databases, they may also
use cookies. Your ability to use those databases may depend on whether
or not you allow those cookies to be set.
|
3) Which browser are you
using to access the Internet - Internet Explorer
(3x,4x,5x,6x,7x), Netscape (3x,4x,6x,7x), Compuserve
(4x, 2000), AOL (3x, 4x, 5x,6x,7x, 8x, 9x), or MSN (7, 8), Mozilla Firefox (1.5x).
Each browser is slightly different.
--See instructions below for individual browsers. |
| 3a) To locate the version of the browser: click "Help" --> click "About browser --> browser version will show in a popup window. |
|
4) If you are running Internet
Explorer 6x (alone or with AOL or Compuserve) and can
enable cookies and Java scripting, but are still looping back to the logon
page, you
also need to add the Remote Database website address into the browser
options.
--Directions are located under Internet Explorer 6x. |
|
5) If you cannot access the
setup/preferences/tools/Access-you may need to re-download your browser. |
|
6) If "cookies"
and Java scripting are not listed under the setup menus-double-check other
areas within the software or access the help screens. |
|
7) If you are still unable
to access "cookies" and Java scripting -- you may need to re-download
your browser. |
|
8) There are limited instructions
on this web page for Macintosh computers. |
9) If you have any questions or access
difficulties please contact us by phone or e-mail (Monday-Friday, 8:30
a.m.-4:30 p.m.).
Phone: 413-594-2761 ext. 2316 or 2297
E-mail: library@elms.edu
Alumnae Library
Elms College
291 Springfield St.
Chicopee, MA 01013-2839
|
|
Browser |
To Enable Cookies |
To Enable Java Scripting |
| Internet
Explorer 4x |
1)
Click "view"
2) Click "Internet options"
3) Click "advanced" tab
4) Scroll down list to the "security" section
5) Under "cookies" - click "always accept cookies"
6) Click "apply" |
1) Click "view"
2) Click "Internet options"
3) Click "advanced" tab
4) Scroll down list to "Java" section
5) Click "Enable Java JIT compiler"
6) Click "OK" |
| Internet Explorer
5x |
1) Click "Tools"
2) Click "Internet Options"
3) Click the "Security" tab
4) Click the "Internet zone"
-- has a world icon
5) Click "Custom Level"
6) Scroll down list to "Cookies"
7) Under "Allow cookies that are stored on your computer"
-- click "enable"
8) Under "Allow per-session cookies"
-- click "enable"
|
1) Click "Tools"
2) Click "Internet Options"
3) Click the "Security" tab
4) Click the "Internet zone"
-- has a world icon
5) Click "Custom Level"
6) Scroll down list to "Scripting"
7) Under "Active Scripting"
-- click "Enable"
8) Click "OK"
|
| Internet
Explorer 6x |
1) Click "Tools"
2) Click "Internet Options"
3) Click "Privacy"
4) Check “Settings” to see if it says anything except “accept all cookies”
5) If you see text that says “Custom” and no slider bar
• Click “default” button
6) Click on the slider bar and drag it down until it says “Accept all cookies”
7) Click “Apply”
8) Click “OK”
OR 3) Click “Privacy”
4) Click "Advanced"
5) Click "override automatic cookie handling"
6) Under "1st-Party" & "3rd-party" cookies
- click "enable"
7) Click "always allow session cookies"
8) Click "OK" |
1) Click "Tools"
2) Click "Internet Options"
3) Click "security"
4) Click the Internet Zone - has a world icon
5) Click "Custom Level"
6) Scroll down list to "Scripting"
7) Under "Active Scripting"
--click "Enable"
8) Under "Scripting of Java applets"
--click "enable"
9) Scroll down list "Microsoft (Java) VM"
10) Click "Java permissions"
11) Click "OK" |
Those using Internet
Explorer 6x also need to add the Remote Database website address into the
browser options.
1) click "Tools"
2) Click "Internet Option"
3) Click "privacy"
4) Move the zone setting (slide bar) to Medium
5) Under Website box-click "edit"
6) When website address window appears
-click in the website address box
7) type in remote database address domain -
cwmars.org
8) click "allow"
9) Click "OK"
|
| Internet Explorer 7 |
Please check your privacy settings in your browser and set them to "Medium".
To change your privacy settings to Medium:
1. Click on the Tools button.
2. Select Internet Options
3. Click the Privacy tab..
4. Set the privacy slider to Medium
5.
Click OK.
If you do not wish to change your privacy settings to Medium, and you are currently using the Medium High, High, or Block All Cookies settings, you may wish to override your current cookie-handling practices for individual sites that you specify.
To override current cookie-handling practices for :
1. Click on the Tools button
2. Select Internet Options
3. Click on the Privacy tab.
4. Click the Sites button in the Override Cookie Handling for Individual Websites section. Doing so will open the Per Site Privacy Actions dialogue box.
5. Type in the Address of Website box. -
6. type in remote database address domain -
cwmars.org
7. Click the Allow button
8.
Click the OK button to close the Per Site Privacy Actions dialogue box.
8. Click the OK button to close the Internet Options dialogue box and apply your changes.
|
| Netscape
Navigator 3x |
1) Cookies cannot
be disabled in this version. The cookies warning may be turned off. To turn
off the warning and accepts cookies automatically use the following instructions.
2) Click "Options"
3) Click "Network preferences"
4) Click "Protocols" tab
5) Under "Show an alert before"
-click "accepting a cookie"
|
1) Click "Options"
2) Click "Network preferences"
3) Click "Languages" tab
4) Click "Enable JavaScript"
5) Click "OK" |
| Netscape Communicator
4x |
1) Click "Edit"
2) Click "Preferences"
3) Click "advanced"
4) Under "Cookies"
-click "accept all cookies" |
1) Click "Edit"
2) Click "Preferences"
3) Click "advanced"
4) On top of screen
--click "Enable JavaScript"
5) Click "OK" |
| Netscape Communicator
6x |
1) Click "Edit"
2) Click "Preferences"
3) Click the "Privacy and Security" category
4) Click the "Cookies" category.
5) Click "Enable all cookies"
|
1) Click "Edit"
2) Click "Preferences"
3) Click "Advanced"
4) Click "Enable Java"
5) Click "Enable JavaScript in Navigator"
6) Click "OK" |
| Netscape 7x |
1) Click on the
"Edit" menu
2) Click "Preferences"
3) Click on symbol next to "Privacy & Security" in the "Category"
box
4) Click on the word 'Cookies' in the 'Category' box
5) Click on the circle next to 'Enable all cookies' or 'Enable cookies based
on privacy settings
'6) Click OK |
1) Click "Edit"
2) Click "Preferences"
3) Click "Advanced"
4) Click "Enable Java"
5) Click "Enable Native Object Scripting "
6) Click "OK" |
| Netscape Browser 8x |
1) Click "Tools"
2) Click "Options"
3) Click "Site Controls"
4) Cick on box (checkbox) next to "Allow sites to set cookies"
5) click on box (checkbox) next to "Enable JavaScript"
6) Click on box (checkbox) next to "Enable Java"
7) Click
"Privacy"
8 ) Click + sign next to "Cookies"
9) Look for "Keep Cookies" - click the arrow
10) At the drop down box choose "Until I close Netscape"
11) Click "OK"
|
listed as part of the directions for cookies. |
|
AOL 3x
and alternate instructions for 4x |
1) Click "My
AOL"
2) Click "preferences"
3) Click the "WWW" icon (the AOL Internet properties window will
appear)
4) Click the "advanced" tab
5) Click to de-select "warn before accepting cookies.
To Enable Java Scripting
|
1) Click "My
AOL"
2) Click "preferences"
3) Click the "WWW" icon (the AOL Internet properties window will
appear)
4) Click "Security settings"
5) Click "Custom"
6) Click "Settings"
7) Click "Scripting"
8) Under "Active scripting"
--Click "Enable"
9) Click "OK" |
| AOL 4x and AOL 5x |
1) Follow these
instructions only if you are using the browser that came with AOL. If you
use Internet Explorer or Netscape follow those instructions.
2) Click "start" from the Windows 95/95 taskbar
3) Click "settings"
4) Click "control panels"
5) Click the "Internet" icon (The Internet Properties window will
appear)
6) Click the "advanced" tab
7) Scroll down list to "cookies" icon
8) Click "always accept cookies"
9) Click "OK"
10) Close AOL and restart the computer
|
Not availaible |
| AOL 5x (alternate
instructions) |
1) click "My
AOL"
2) Click "Preferences" from drop down menu
3) Click "WWW" (the AOL Internet Properties window will appear)
4) Click the "security" tab
5) Click "Internet Zone"
6) Click "Custom" (the security settings will appear)
7) Scroll down list to "cookies"
8) Click "enable" |
1) click "My
AOL"
2) Click "Preferences" from drop down menu
3) Click "WWW" (the AOL Internet Properties window will appear)
4) Click the "security" tab
5) Click "Internet Zone"
6) Click "Custom level"
7) Scroll down list to "Scripting"
8) Under "Active scripting"
--click "enable"
9) Click "OK" |
| AOL 6x and 7x |
1) From AOL Toolbar
--click "Settings"
2) Click "Preferences" (the AOL Internet Properties window will
appear)
3) From the "Organization column"
--click "Internet Properties"
4) Click "Security"
5) Click "Internet zone" (has a world icon). The default browser
is Internet Explorer 6x.
6) Follow instructions to enable cookies and Java scripting for Internet
Explorer 6x
7) If the browser selected is Netscape Communicator, follow instructions
listed above.
|
1) Follow instructions
to enable Java scripting for Internet Explorer 6x.
2) If the browser selected is Netscape Communicator, follow instructions
listed above. |
| AOL 8x |
1) Click on the
AOL "Settings" icon.
2) In dropdown that appears, select "Preferences"
3) Click the "By Category" tab
4) Find "Internet" in the listings
5) Click on the "Privacy" tab
6) Click on the "Advanced" button.
7) Ensure that "Override automatic cookie handling" is checked.
8) First and Third party cookies should be set to "Accept"
9) Check "Always allow session cookies"
10) Click on "OK"
11) Click "Apply" and then "OK"
12) Exit AOL and restart your computer (Important! DO NOT SKIP) |
Not available |
| AOL 9x |
1) Click on the
AOL "Settings" icon
2) In the "Essentials" section
3) Click on "internet [Web] Options"
4) Click on "Privacy" tab
5) Click on the "Advanced" button
6) Ensure that "Override automatic cookie handling" is checked.
7) First and third party cookies should be set to "Accept"
8) Check "Always allow session cookies"
9) Click on "OK"
10) Click "Apply"
11) Click "OK"
12) Exit AOL and restart your computer (Important! DO NOT SKIP) |
Not available. |
| Compuserve 4x |
1) Click "setup"
(to bring up preferences window)
2) Click "general" tab
3) Click "define browser preferences" (This will bring up the
properties for whichever browser has been chosen)
4) Check which browser has been chosen (Internet Explorer or Netscape Communicator)
5) Follow instructions to enable cookies and Java scripting for Internet
Explorer or Netscape browsers.
|
1) Follow instructions
to enable Java scripting for Internet Explorer or Netscape browsers. |
| Compuserve
2000 |
1) Click "Access"
2) Click "preferences"
3) Click "Internet properties"
4) Check which browser has been selected (Internet
Explorer or Netscape Communicator)
5) Follow instructions listed for Internet Explorer or Netscape browsers
|
1) Click "Access"
2) Click "preferences"
3) Click "Internet properties"
4) click the "WWW" icon
5) click the "Security" tab
6) click "Custom level"
7) under "Active Scripting"
--click "enable" |
| Compuserve 2000
(Alternate instructions) |
1) Click "start"
2) Click "settings"
3) Click "control panel"
4) Click "Internet Options"
5) Check which browser has been selected (Internet Explorer or Netscape
Communicator)
6) Follow instructions listed for Internet Explorer or Netscape browsers
|
1) Follow instructions
to enable Java Scripting for Internet Explorer or Netscape browsers |
|
MSN (up to 7) |
1) Click "Help"
2) click "Setting"
3) Click "Web Browsing"
4) Click "Change your cookies setting" (bottom of page)
5) Uncheck the box that says "Store your cookies separately from other
MSN"
6) Follow instructions listed for Internet
Explorer or Netscape browsers
|
Not Available |
|
MSN 8 |
1) Click "Help
& Settings"
2) Click "Settings"
3) Click "Internet Options"
4) Click "Privacy"
5) Click on bar and move it downward until it says "Accept all cookies"
6) Click "Apply"
7) Click "OK" |
Not
available |
|
Mozilla Firefox 1.5x |
1)
Click "Tools"menu
2) Click "Options"
3) Click "Cookies" tab
4) Click on box (checkbox) next to "Allow sites to set cookies."
5) Next to "Keep cookies" - click on drop-down arrow
6) Choose "Until I close Firefox"
7) If an exception needs to be added - click "Exceptions" button
8) Enter the URL of the site to be added (type in remote database address domain -
cwmars.org)
9) Choose one of the following options - Block, allow for session, or allow.
10) Click "OK" |
Not
available |
|
Internet Explorer
3x and 4x
Macintosh version |
1) Click "Edit"
2) Click "preferences"
3) Click the "Receiving files" arrow
4) Click the "Cookies" button
5) Under "When receiving cookies"
--select "Never ask" |
1) Click "Edit"
2) Click "preferences"
3) Click "Java" from the Web Browser menu
4) From the "Java Options window"
--click "Enable Java"
5) Click "OK" |
Internet Explorer
4x and 5x
Macintosh version |
1) Click "Edit"
2) Click "preferences"
3) Click the "Receiving files" arrow
4) Click the "Cookies" button
5) Under "When receiving cookies"
--select "Never ask" |
1) Click "Edit"
2) Click "preferences"
3) Click "Java" from the Web Browser menu
4) From the "Java Options window"
--click "Enable Java"
5) Click "OK" |
|
Netscape Navigator 3x
Macintosh version |
1) Cookies cannot be disabled
in this version. The cookies warning may be turned off. To turn off the
warning and accepts cookies automatically use the following instructions.
2) Click "Options"
3) Click "Network preferences"
4) Click "Protocols" tab
5) Under "Show an alert before"
-click "accepting a cookie" |
1) Click "Options"
2) Click "Network preferences"
3) Click "Languages" tab
4) Click "Enable JavaScript"
5) Click "OK" |
|
Netscape Navigator 4x and 5x
Macintosh version |
1) Click "Edit"
2) Click "Preferences"
3) Click "Advanced" (in menu on left-hand side of screen)
4) Under "Cookies" (on right-hand side of screen)
--click "Accept all cookies" |
1) Click "Edit"
2) Click "Preferences"
3) Click "Advanced" (in menu on left-hand side of screen)
4) on top of screen
click "Enable JavaScript"
5) click "OK" |
|
AOL 3x
Macintosh version |
AOL version 3 for
the Macintosh does not accept "cookies". The computer browser
must be upgraded. |
|
AOL 4x
Macintosh version |
1) Click "My
AOL"
2) Click "Preferences"
3) Click the "WWW" icon. (The AOL Web Preferences window will
appear)
4) Click "Advanced settings"
5) Click the "Receiving Files" arrow
6) Click the "Cookies" button (the "Cookies settings"
window will appear to the right)
8) Under "When receiving cookies"
--click "Never ask" |
1) Click "My
AOL"
2) Click "Preferences"
3) Click the "WWW" icon. (The AOL Web Preferences window will
appear)
4) Click "Security settings"
5) Click "Custom"
6) Click "Settings"
7) Click "Scripting"
8) Under "Active scripting"
--Click "Enable"
9) Click "OK" |
Firefox 1.0 or later
Macintosh version |
1) Choose "Preferences" from the "Firefox" menu.
2) Select the "Privacy" icon
3) Select the triangle next to "Cookies" to expand it.
4) Check "Allow sites to set cookies". You cannot disable cookies in Firefox without disabling the session cookies required for Online Banking. Instead, you may choose "Ask me every time" from the drop-down box next to "Keep Cookies"
5) Select "OK" |
Not Available |
To remove one or more cookies from your computer
Important: to remove cookies, follow the steps in this section. Do not try to edit the cookies file on your computer.
1) Open the Task menu, choose Privacy & Security, and then choose "Cookie Manager"
2) Choose "View stored cookies" from the submenu.
3) The "Cookie Manager" window opens with a list of all cookies stored on your computer.
4) Select on or more cookies and click "Remove Cookie", or click "Remove all cookies".
You can also choose to prevent the removed cookies from being re-accepted later. |
