Cindy Bisner Headshot
Cindy Bisner, MBA, ITIL
Adjunct Faculty, MBA
bisnerc@elms.edu
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Education

Degree University
B.S. Westfield State College
MBA Elms College

Biography

Cindy Bisner, MBA, ITIL, is a strategic IT leader and expert in business process design and improvement. Her professional experience includes managerial roles at Integrated IT, Cigna, and UnitedHealth Group, among others. Cindy’s specialties include business process improvement; strategic technical planning; staff recruitment and retention; call center/help desk management; information, statistics, KPI, and metric analysis; ITIL practices and principles; and more.

In the Elms MBA program, Cindy teaches classes on Project Management and Managing Innovation and Technology.