Business Division

Cindy Bisner, MBA, ITIL, is a strategic IT leader and expert in business process design and improvement. Her professional experience includes managerial roles at Integrated IT, Cigna, and UnitedHealth Group, among others. Cindy's specialties include business process improvement; strategic technical planning; staff recruitment and retention; call center/help desk management; information, statistics, KPI, and metric analysis; ITIL practices and principles; and more.

Emmanuel Cheo, RN, MSN/MBA, is the director of quality improvement at Mercy LIFE, a Medicare sanctioned PACE organization (and insurance plan). He serves as a member of the MBA Executive Advisory Council at Elms College and teaches in the MBA program. He is also an adjunct faculty member at Capital Community College in Hartford, CT.

Sally Fenton, MBA, is a business leader and educator skilled in the application of analysis to enable technological, process, and procedural solutions that enable the transition and transformation of business operations and management. Sally has experience working for Fortune 50 businesses, is trained in Six Sigma disciplines, and has held executive positions with Computer Sciences Corporation, Fujitsu North America, UTC Power, and United Technologies, among others.

Since 2001, Albert Kasper, MBA, has been the president and chief operating officer of Savage Sports Corp., a leading manufacturer of hunting and sporting firearms, archery equipment, shooting ranges, shoot houses, and targeting systems. He joined the company in 1996 as its vice president and chief financial officer and has quickly grown to be a strategic leader for the company. Previously, Al worked as a group controller and operations manager for The Conair Group, Inc. in Pittsburgh and as an operations manager for divisions of Danaher and United Technologies Corporation. He received an MBA from the University of Massachusetts and a B.S. in accounting from Western New England University.

Kim Kenney-Rockwal, MBA, SPHR, SHRM-SCP, is the director of the Elms College MBA Program. Prior to joining the college she was the director of human resources at Health New England, located in Springfield, MA, where she oversaw HR operations and process improvement, and contributed to the strategic direction of talent management. During her time at HNE, Kim served as an internal executive coach, supporting the delivery of high performance programs and coaching activities throughout the organization.

Deborah Leonczyk, CPA, MBA, is executive director at Berkshire Community Action Council, where she directs programming efforts to alleviate poverty in Berkshire County. Deborah has over 30 years of experience as a nonprofit executive and financial management expert. She specializes in state and federal regulation compliance requirements, strategic and financial planning, strategic response planning, and staff training and development.

As former president and chief executive officer at Health New England, Maura McCaffrey led a $1B system-owned health plan as part of an integrated healthcare organization serving people throughout Western Massachusetts. Health New England is located in Springfield, Massachusetts, employs more than 400 people, and provides health care coverage for over 210,000 members.

Kimberly McCarthy, MBA, is a data management consultant at MassMutual Financial Group. Her professional experience includes roles at Travelers Insurance and Verdict Motorsports.

Julie Quink, CPA, is managing principal of Burkhart Pizzanelli, P.C. She has more than 25 years of public accounting experience and has held roles in an international accounting firm as well as a medium-sized local firm. She also has several years of experience in private, corporate accounting. Julie is skilled in services pertaining to forensic and fraud-related engagements.

Anthony Scibelli, MBA, is vice president of operations and chief administrative officer for Cooley Dickinson Health Care (an affiliate of Massachusetts General Hospital) in Northampton, Massachusetts. Anthony is responsible for all aspects of transport, linen, nutritional services, environmental services, facilities management, security, human resources, volunteer services, medical imaging, rehab services, labs, and performance improvement.

Ryan Stelzer co-founded Strategy of Mind as a management consultant specializing in both individual and organizational performance improvement.